Director, Client Solutions (filled)

Director, Client Solutions at a Chicago-based Single Family Office to design and implement best-in-class family engagement initiatives that enhance service and support for family members. The role involves collaborating with the Board and external service providers to develop and facilitate a family learning strategy, planning and hosting annual relationship review meetings, managing a consolidated family communications portal with a content strategy, developing an engaging curriculum for family members, creating product and services collateral to improve communications, and partnering with HR to organize training opportunities that improve client engagement.