Director Client Services – Workers Compensation
$103,031–$144,243 year
Remote · United States
Job Summary
Director Client Services – Workers Compensation oversees client service delivery, operational analytics, and strategic initiative management for the Workers’ Compensation program. Acts as strategic liaison between client stakeholders and Sedgwick WC leadership; leads stewardship discussions, operational reviews, and performance presentations; supports implementation of strategic initiatives to improve operational performance, claim outcomes, and client satisfaction. Responsible for analytics, performance oversight, and cross-functional coordination to drive process improvements, scalable solutions, and quality adherence across regional WC operations. Travel as required. Compensation range $103,031.00–$144,243.00 USD annually for jurisdiction noted; comprehensive benefits package offered.
Required Qualifications
- Bachelor's degree preferred
- Ten (10) years related experience or equivalent combination of education and experience required to include two (2) years account manager experience or five (5) years adjuster experience including two (2) years in a supervisory capacity
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