Director Client Services
On-site · Mexico City, Mexico City, Mexico
Job Summary
Director, Client Services for Mexico overseeing Telcel and wholesale accounts, responsible for defining and executing account growth strategies, go-to-market plans, and go-to-market execution across regional dynamics, dealer networks, and indirect channels. Lead and develop a team of account managers and regional sales leaders; drive revenue growth, subscriber targets, and margin expansion; build and maintain executive relationships with Telcel regional leadership and wholesale partners; manage financial performance, pricing strategies, and negotiations; collaborate cross-functionally to influence product roadmaps and ensure successful protection and service offerings. Travel ~50% across Mexico; bilingual Spanish/English with strong executive communication and negotiation skills; proficient in Excel and PowerPoint; capable of leading QBRs/ABRs and strategic planning for Mexico Mobility and wholesale channels.
Required Qualifications
- Bachelor’s Degree required
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