Director, Client Service
$120,200–$135,900 year
HybridChicago, Illinois, United States or Atlanta, Georgia, United States
Job Summary
Lead the execution of cross-channel media measurement plans, translating frameworks into client-ready outputs and optimizing campaign performance through multi-touch attribution and test-and-learn experimentation. Partner with senior leadership to design actionable insights that drive media investment decisions across digital, social, search, and linear TV channels. Collaborate with analytics and client teams to ensure measurement is embedded in planning workflows while mentoring junior members on best practices. Deliver high-quality, reliable outputs that bridge strategy and execution to improve campaign effectiveness.
Required Qualifications
- 8–12 years of experience in marketing science, marketing analytics, or media measurement (agency or brand-side)
- Strong working knowledge of cross-channel media measurement, including attribution, experimentation, and ROI analysis
- Familiarity with Marketing Mix Modeling concepts and how different measurement approaches complement one another
- Experience supporting data-driven media planning and optimization across digital and/or traditional channels
- Strong analytical skills, including experience with quantitative analysis and data interpretation
- Ability to translate data into clear, actionable insights for business and client stakeholders
- Collaborative, team-oriented mindset with the ability to influence without direct authority
- Bachelor's degree in a relevant field (e.g., Statistics, Economics, Marketing, Business)
Desired Qualifications
- advanced degree a plus
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