Director, Client Partner
$150,000–$170,000 year
RemoteUnited States
Job Summary
Own end-to-end integrated, multi-channel planning for assigned accounts, aligning annual and campaign strategies to business objectives with clear trade-offs and investment recommendations. Build trusted relationships with director/VP-level stakeholders, proactively surface risks, and convert complex Bliss Point App insights into actionable narratives that drive performance and transparency. Lead forecasting and scenario modeling to identify waste, while championing product-led ways of working and ensuring robust data quality and instrumentation standards. Develop emerging leaders, reduce operational risk through formal reviews, and partner with centralized Ops/Finance on delivery quality and financial discipline.
Required Qualifications
- 10+ years in client leadership within performance marketing (enterprise/upper‐mid), with repeated success driving growth and efficiency
- 4+ years people leadership (managing ICs and managers): hiring, coaching, performance management, and succession planning
- Executive relationship leadership and expectation setting; adept at complex alignment and change leadership
- Cross‐channel literacy (Search, Social, Display/TV & Audio, Commerce/Retail Media, Lifecycle/CRM, Creative) with strong measurement acumen (forecasting, KPI trees, MMM/incrementality literacy)
- Bliss Point fluency (or similar): translate MMM / Incrementality / Forecasting / Brand / Creative insights into investment and testing decisions; partner effectively with Product/Analytics
- Financial fluency via partnership: can read/interpret margin/utilization, pricing constructs, staffing/capacity signals, and forecasts; holds Ops/Finance accountable for excellence (without executing those mechanics)
- BA/BS required
- Advanced degree preferred or equivalent
Desired Qualifications
- Master's degree
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