Director, Client Consulting
On-siteTokyo, Tokyo, Japan
Job Summary
Lead strategic consulting engagements in Japan focused on payments, portfolio growth, customer acquisition, digital transformation, and business transformation. Serve as a strategic advisor to major financial institutions and ecosystem partners, building trusted relationships with senior stakeholders to drive business objectives. Develop data-driven insights and executive presentations to address complex challenges while leading cross-functional teams to ensure high-quality delivery. Collaborate with account executives and product specialists to identify client needs and support revenue generation through thought leadership initiatives. Mentor consultants and managers to strengthen team capabilities while working across Product, Marketing, and Sales functions. Requires native-level Japanese and business-level English, with at least three days in the office.
Required Qualifications
- Demonstrated experience in client-facing consulting roles
- at least 5 years of consulting experience
- Proven ability to structure complex business problems and develop actionable recommendations for clients
- Demonstrated experience leading complex client-facing engagements
- managing executive stakeholder relationships
- Experience presenting recommendations and influencing decisions at C-level executive and senior management levels
- Strong strategic thinking
- analytical problem-solving
- communication skills
- Proven ability to manage multiple stakeholders and priorities in a dynamic environment
- Native-level Japanese
- business-level English communication skills
- Visa requires at least 3 days in office
Desired Qualifications
- Experience in strategic consulting
- corporate strategy
- business transformation
- or related advisory roles
- Experience in financial services
- payments
- banking
- fintech
- digital commerce
- or related industries
- Experience developing growth strategies
- product strategies
- customer engagement strategies
- or loyalty strategies
- Experience leveraging data and analytics to develop business insights and recommendations
- Track record of identifying business opportunities and supporting client or business growth
- Experience mentoring and developing high-performing teams
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