Director, Business Transformation (Hybrid, Reston)
$130,687–$222,169 year
HybridReston, Virginia, United States
Job Summary
Define project KPIs, OKRs, and benefits realization plans; ensure targets are baselined, tracked, and met across the portfolio. Establish decision rights, governance, and stage gates with executive sponsors; run performance reviews, health checks, and risk management. Own budget management, track actuals vs. plan, and forecast run-rates to ensure ROI. Define sustainability plans, operating model updates, and knowledge transfer; ensure transitions to business-as-usual are governed with clear SLAs and metrics. Develop the rolling multi-year transformation roadmap; align initiatives to enterprise strategy, capacity, and funding constraints. Facilitate collaborative problem-solving sessions using human-centered design and system thinking approaches to guide stakeholders through complex initiatives.
Required Qualifications
- 12+ years of progressive experience in business transformation, strategy execution, or enterprise-wide program delivery
- demonstrated success leading complex transformation initiatives that deliver measurable business outcomes
- Experience leading the design, build, test, rollout, and adoption of software-enabled business transformation projects
- an understanding of U.S. federal government contracting environments and the operating needs of project-focused organizations
- Proven track record leading multi-year, cross-functional transformation projects with quantified benefits and KPI attainment
- Expertise in portfolio governance, benefits realization, KPI/OKR design, and executive stakeholder management
- Strategic thinking and systems orientation; able to simplify complexity and set direction
- Data-driven decision making; comfortable with dashboards, KPIs, and advanced analytics
- Executive presence and communication; able to influence at C-suite level
- Track record of building and leading high performing cross-functional teams
Desired Qualifications
- Certifications such as PMP, Agile, Prosci, Lean Six Sigma
- Experience in matrixed project-focused organizations with a federal government portfolio
- Experience successfully leading enterprise-wide software transformation initiatives
- Hands-on experience with delivery toolsets (e.g., Microsoft Project/Planner, Power BI, Azure DevOps/Jira, Mural/Miro, Teams)
- Experience facilitating current state and future state process mapping discussions with diverse stakeholder groups to support business process reengineering
- Skilled in applying AI and automation tools to improve process efficiency, decision support, analytics, and workflow optimization in a responsible and practical way
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