Director, Business Systems & GTM Technology

Director of Business Systems & GTM Technology responsible for strategy, architecture, and execution of tools, integrations, and processes powering the go-to-market motion. Leads a small team of business systems professionals, partnering with RevOps, sales, engineering, and data. Sets direction, governance, and delivery speed for systems powering the revenue engine; hands-on enough to understand architecture and delivery details while guiding priorities and accountability across tools, data, integrations, and team execution. Responsibilities include owning Salesforce data model and CI/CD release process, managing a Salesforce developer and GTM analyst, governing GTM tools (Gong, Orum, inContact/Salesforce integration), overseeing OneTrust, Google Tag Manager, and Google Analytics data flows, partnering with data team (Snowflake, dbt, Power BI) for centralized marketing analytics, owning internal .NET CRM service integration with Salesforce REST APIs, establishing KPIs and dashboards, and driving governance and cost-of-ownership improvements. Requirements include 7+ years in related functions, hands-on Salesforce and HubSpot ownership, CI/CD and release governance experience, IVR integrations familiarity, modern data stack experience, consent management familiarity, strong problem-solving and communication skills, agile experience, and ability to operate both independently and in a team.