Director, Business Intelligence

Build and maintain professional relationships with client teams to ensure high-quality communications and deliverables. Collaborate with internal and external stakeholders to develop measurement plans that address client objectives and define program success. Oversee business rules, engagement parameters, and scoping processes, including vendor proposals. Manage internal and third-party data sources to ensure timely and accurate delivery of insights. Analyze data to generate insights and recommendations for program optimization and enhancement. Create and deliver presentations and reports to clients in person or via teleconference. Identify opportunities to expand client engagement through consultative selling and support new business pitches. Provide expertise across HCP and DTC media, data integration projects, scoping/staffing, and third-party partnerships. Develop measurement frameworks incorporating various analytics methods, KPI evaluations, and actionable recommendations. Manage multiple client projects concurrently, adapting to diverse needs and opportunities. Exhibit high emotional intelligence in stakeholder management, fostering effective collaboration.