Director Body Service Line Management
$180,000–$225,000 year
On-siteChicago, Illinois, United States
Job Summary
Own the service line strategy, roadmap, and growth plan for the Body Service Line, encompassing liposuction and skin procedures, ensuring alignment with financial targets and long-term objectives. Maintain full P&L responsibility, including revenue performance, margin management, and cost discipline, while partnering with Finance and Field Leadership to develop budgets, forecasts, and ROI-based business cases. Drive execution through close cross-functional partnership with Marketing, Operations, Clinical, and Supply Chain teams to optimize the patient journey and operational standards across a 130+ center national footprint. Assess the current support structure and design a team recommendation to scale the business, acting as a trusted partner to senior leadership to communicate progress and risks.
Required Qualifications
- 10–15+ years of experience in service line management, product management, brand management, or general management roles with direct P&L responsibility
- Proven experience operating and scaling a line of business
- Strong financial acumen, including budgeting, forecasting, ROI analysis, and performance management
- Demonstrated ability to lead through influence in complex, matrixed organizations
- Experience designing or recommending team structures
- Track record of combining hands-on execution with strategic planning and long-term growth orientation
- Strong collaboration, communication, and stakeholder management skills
- Commercially minded operator with a bias toward action and measurable outcomes
- Strategic thinker who translates vision into executable, results-driven plans
- Sees opportunity inside a scaled business — able to identify where significant growth remains and build the case for capturing it
- Data-driven decision maker with sound business judgment
- Effective partner to senior leaders and cross-functional teams
- Comfortable navigating ambiguity and building structure where it does not yet exist
- This position is fully remote for candidates based in the Chicago, IL area, with the possibility of transitioning to a hybrid work model
Desired Qualifications
- Consulting background with implementation experience
- Background in multi-unit, distributed retail and/or healthcare environments
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