Director Banquets
On-siteBurlington, Vermont, United States
Job Summary
Oversee the Banquets Department by ensuring efficient operations, cost control, and exceptional guest service. Direct the work of banquet staff, including hiring, training, coaching, and evaluating personnel while maintaining high standards of personal appearance and grooming. Coordinate food and beverage requirements, manage banquet inventory, and handle service equipment maintenance. Prepare banquet checks, process payments, and respond to guest requests while adhering to safety, sanitation, and loss prevention protocols. Attend daily and weekly meetings to ensure proper communication across departments. Maintain regular attendance and participate in required M.O.D. coverage as scheduled.
Required Qualifications
- High School diploma or equivalent
- At least 3 years of progressive experience in a hotel or related field
- Supervisory experience
- Proficiency in Windows operating systems
- Ability to convey information and ideas clearly
- Ability to evaluate and select among alternative courses of action quickly and accurately
- Ability to work well in stressful high pressure situations
- Ability to maintain composure and objectivity under pressure
- Ability to be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary
- Ability to assimilate complex information data etc from disparate sources and consider adjust or modify to meet the constraints of the particular need
- Ability to be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests
- Ability to work with and understand financial information and data and basic arithmetic functions
- Food Handlers certification
- Alcohol Awareness certification
- CPR & First Aid certification
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