Directeur de Succursale/Branch Manager

Achieve standard revenue and margin targets for DEWALT, CPT, accessories, and outdoor products. Present and execute marketing promotions and account plans across the assigned client portfolio. Develop and maintain strong relationships with key accounts while providing monthly sales slides and forecasts by sector. Coordinate participation in major trade shows with key clients and manage travel and representation budgets. Deliver sales and service competencies to uphold brand image and exceed financial goals. Ensure timely completion of all tasks to meet deadlines and objectives. Provide courteous, competent, and effective service to ASCs, end users, and distributors to maximize a 100% client satisfaction rate. Implement and maintain stock control procedures and ensure compliance with internal audit standards for cash controls, returns, and warranties. Administer company guarantee policies and make daily operational decisions. Coordinate processes including cash controls, returns, and administrative procedures to align with internal audit norms. Ensure professional store presentation to maximize sales and profits. Drive parts and repair activities through sales promotion to ASCs, distributors, and end users.