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Seven Hills FoundationPosted 25 months ago

Direct Support Professional Supervisor

$43,680–$45,760 year

On-siteWorcester, Massachusetts, United States

Full TimeLarge

Job Summary

Lead and support residential counselor staff during assigned shifts by providing coaching, feedback, and real-time guidance while ensuring the safety and well-being of both youth and employees. Monitor the milieu, maintain appropriate client-to-staff ratios, and coordinate relief staffing as needed to cultivate a therapeutic environment that supports emotional regulation and positive behavior. Ensure daily programming schedules are followed, participate in facility upkeep and room checks, and review treatment plans and safety documents. Complete shift notes, logs, medication documentation, and incident reports accurately and timely. Utilize CPI de-escalation techniques to prevent and manage crisis situations, applying physical management interventions only when necessary in accordance with training.

Required Qualifications

  • High school diploma, GED, or HiSET
  • Minimum age of 21 years
  • 1–3 years of related experience
  • residential youth experience
  • Valid driver's license (Class C or D)
  • acceptable driving record
  • reliable transportation
  • Willingness to maintain required certifications, including: CPI / De-escalation & Physical Management, First Aid, CPR, and Universal Precautions, Medication Management / MAP, Van & Driver Safety

Desired Qualifications

  • Proven ability to lead calmly and professionally in high-stress situations
  • Strong communication, judgment, and interpersonal skills
  • Ability to build rapport and work effectively with staff and youth
  • Commitment to ethical practice, confidentiality, and agency policies

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