Direct Sales Manager
Hybrid · Warwick, Rhode Island, United States
Job Summary
Direct Sales Manager overseeing a direct sales team focused on selling multi-line insurance products via inbound calls, driving daily/weekly/monthly performance, and ensuring adherence to company and regulatory guidelines. Responsibilities include coaching and evaluating team members, implementing sales and operational plans to boost performance, managing timecards and schedules, communicating strategy to the team, resolving escalated customer issues, and maintaining compliance. The role balances in-office leadership at a Farmers location with the option for virtual work at an approved location, and requires a high school diploma (bachelors preferred) and a Property & Casualty license upon hire, with at least five years of sales/call center experience and leadership experience.
Required Qualifications
- High School Diploma or equivalent required. Bachelors degree preferred.
- Property <(>&<)> Casualty insurance license required upon hire.
- Minimum five years of sales and call center experience required, preferably in direct sales.
- People leadership experience preferred.
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