Digital Technology Manager
$103,300–$177,700 year
On-site · Greenville, Wisconsin, United States
Job Summary
Lead and develop a team of System Analysts and information technology professionals through performance management, annual reviews, and personal development planning, while promoting a people-first culture. Oversee end user support operations and incidents via ServiceNow, drive service excellence with metrics, partner with infrastructure and cross-functional teams on enterprise projects, ensure policy compliance and audit readiness, and develop departmental strategies, budgets, and performance measures aligned to DT objectives. Foster customer service excellence, manage budgeting and ROI analyses, and build strong cross-functional relationships to improve employee and organizational effectiveness.
Required Qualifications
- Bachelor's degree with five (5) or more years of experience in the field or in a related area
- One (1) or more years of management experience
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