Digital Project Manager
On-siteNorth Sydney, New South Wales, Australia
Job Summary
Build trusted relationships with customers and stakeholders to support implementations, pilot programs, and product rollouts. Lead discovery sessions and workshops to gather business requirements, then partner with Product and Engineering teams to translate these needs into actionable solutions. Coordinate onboarding and delivery while creating documentation such as user guides and training materials. Analyze customer feedback and conduct market research to inform release planning and product improvements. This role involves working closely with the Product Team to accelerate career growth in Project Management or Business Analysis within a flat organizational structure.
Required Qualifications
- Bachelor's degree (completed or near completion) in Business, Commerce, Economics, Computer Science, Information Technology, Information Systems, Data Analytics, or a related field
- Exposure to Product Management, Business Analysis, Customer Success, or Project Management through employment, internships, or academic projects
- Excellent communication and stakeholder management skills with the ability to build strong working relationships
- Strong analytical and problem-solving skills with the ability to understand complex business processes and customer needs
- Excellent written communication skills, with experience creating clear and accurate documentation
- Highly organised, adaptable, and proficient with Microsoft Office, with an eagerness to learn tools such as Jira, Confluence, and Figma
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