Digital Product Manager, Digital Products & Design
$120,000–$130,000 year
RemoteUnited States
Job Summary
Own the product vision, strategy, roadmap, and backlog for a specific digital product within an agile, sprint-based delivery model. Partner with business leaders and cross-functional teams including IT, design, data, and operations to translate business goals into actionable requirements, epics, and user stories. Prioritize work based on customer value, business impact, and feasibility while leveraging AI, automation, and analytics to enhance user experience and operational efficiency. Lead stakeholder discussions, sprint planning, and performance reviews to drive measurable outcomes aligned with strategic objectives. Deliver user-centric digital products validated through evidence-based learning and iterative launches.
Required Qualifications
- 5+ years of experience in digital product management or a related field, with a proven track record of delivering successful digital products
- Bachelor's degree in a relevant field (e.g., Computer Science, Information Technology, Business, Engineering, or a related discipline)
- Demonstrated expertise in digital product management, including supporting complex software development projects, defining product requirements, and delivering scalable platforms that meet user and business needs
- Experience collaborating with cross-functional teams (software developers, designers, data analysts, compliance specialists) and stakeholders
- Excellent communication and problem-solving skills, with the ability to contribute to consensus in a collaborative environment
- Proficiency in a product development lifecycle and with agile methodologies
- Experience with user research (e.g., user interviews, usability testing) and product discovery (e.g., rapid experimentation, hypothesis testing)
- Must pass the Company's Background Screening process prior to beginning employment
- As a condition of employment, you may be required to pass client-specific background check requirements or Federal/State licensing requirements, if applicable
Desired Qualifications
- Experience with the mortgage industry (origination and/or servicing) preferred
- Experience leveraging AI in product development or daily workflows (e.g., predictive analytics, NLP, chatbots, intelligent document processing) is a plus
- Experience in at least one of the following areas is a plus: consumer-facing digital products (e.g., online platforms, mobile apps), team member experience tools or internal tools, document/data automation (e.g., intelligent document processing), or omni-channel communications tools
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