Digital Nomade? Customer Service - 100% remote in Greece
Remote · Greece
Job Summary
Customer Service Agent for 100% remote work in Greece. Responsibilities include chatting with customers via phone, messages, and email; resolving queries related to orders, refunds, delivery, and platform use; providing professional, empathetic support across all service channels; adhering to response templates and quality standards; performing ad-hoc project tasks; and offering product tips and recommendations. Relocation support is provided (flight tickets, hotel, housing assistance). Fluency in English and Japanese, plus strong attention to detail and problem-solving. Prior customer support experience is a plus but not required. Training provided; company offers health care benefits and opportunities for professional growth.
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