Digital Integration & Training Registrar, USAFA
On-siteColorado Springs, Colorado, United States
Job Summary
Administer and improve TUTOR/Moodle enterprise systems by managing learner enrollment, course records, schedules, attendance, and learner dashboards. Perform registrar functions for assigned training programs, including registration, course assignments, schedule changes, withdrawals, transfers, and completions. Maintain accurate learner profiles, rosters, attendance records, grades, assessments, certificates, and official training records. Coordinate with Government stakeholders to maintain accurate records and provide recommendations on improving program visibility. Review registration and training records for accuracy, completeness, duplication, eligibility, and compliance. Process approved changes to learner status, training plans, course assignments, and completion records. Respond to inquiries concerning enrollment, schedules, records, completion status, and system access. Collaborate with instructional systems design teams to align curriculum, assessments, course catalogs, data fields, and reporting requirements. Develop rosters, completion reports, dashboards, presentations, data exports, and decision-support products. Track enrollment, participation, attendance, utilization, completion, and program-performance measures. Reconcile discrepancies among LMS records, schedules, attendance reports, assessment results, and source documentation. Maintain databases and support data-governance, quality-control, access-control, privacy, records-management, and audit-readiness requirements. Draft and revise reports, standard operating procedures, registrar processes, user guides, and senior-leader briefings. Provide user assistance and coordinate advanced system or data issues with technical reach-back personnel.
Required Qualifications
- Five or more years of relevant experience in registrar operations, LMS administration, enterprise application support, training management, student services, or records administration.
- Experience managing learner enrollment, registration, schedules, rosters, attendance, grades, completions, or official training records.
- Experience administering or supporting Moodle or another LMS, including accounts, permissions, course configuration, reporting, exports, usability, and troubleshooting.
- Experience collecting, validating, maintaining, reconciling, and reporting data from multiple systems or organizations.
- Proficiency with Microsoft Excel, Word, PowerPoint, Teams, Outlook, and SharePoint.
- Ability to develop reports, dashboards, rosters, briefings, and executive-level decision-support products.
- Strong written communication, customer service, organizational, analytical, and problem-solving skills.
- Ability to protect sensitive learner and personnel information and maintain accurate, auditable records.
- Ability to work independently and collaborate effectively with Government, military, instructional, administrative, and technical personnel.
- Must be able to obtain a SECRET security clearance.
Desired Qualifications
- Experience serving in a registrar, student-services, academic-coordination, training-management, or records-administration role.
- Experience with Microsoft 365 and collaboration tools
- LMS administration, instructional technology, registrar, records-management, or information technology certification.
- Experience supporting professional military education, or other Department of Defense training organizations.
- Familiarity with DoD cybersecurity, information assurance, privacy, records-management, and audit requirements.
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