Digital Experience Designer
On-siteRaleigh, North Carolina, United States
EXPIREDRaleigh, North Carolina, United StatesOn-siteFull TimeMedium
Full TimeMedium
Job Summary
Design end-to-end digital experiences from discovery through high-fidelity prototypes, partnering with Product, Technology, and Marketing teams to translate member needs into intuitive solutions across online banking, mobile apps, and internal tools. Conduct user research, usability testing, and journey mapping to identify friction points, while creating artifacts like personas, user flows, and design specifications. Collaborate on Agile processes to ensure designs are feasible, scalable, and aligned with brand standards, analyzing digital interactions to deliver measurable improvements.
Required Qualifications
- 4 – 6 years of design experience in a digital environment or related design experience
- Excellent design skills with a solid grasp of experience design best practices and a deep understanding of mobile-first and responsive design
- Experience with user interface design patterns and standard User-centered design methodologies across multiple platforms
- Proficiency in programming languages such as HTML, CSS, jQuery, and JavaScript
- Ability to function in a Consumer business office environment and utilize standard office equipment including but not limited to: PC, copier, telephone, etc.
- Ability to lift a minimum of 25 lbs. (file boxes, computer)
- Travel required on occasion
Desired Qualifications
- Experience with digital experiences for financial institutions, with a focus on online banking, mobile banking, CRM, or account opening platforms
- Experience with platforms such as Alkami Digital Banking, fiVISION Instant Open, Salesforce Financial Services Cloud, Nautilus ECM, or similar enterprise digital products
- BA/BS degree preferred
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