Digital Customer Success Specialist II

Act as a first-line resource for problem solving regarding all deposit operational issues, handling inquiries from both employees and customers. Receive, verify, process, and distribute incoming transfers according to established procedures while operating equipment to receive and transfer funds. Balance deposit general ledger applications, process levies and garnishments, and verify new account and file maintenance. Provide backup to other Bank Operations Specialists as requested and ensure all departmental activities comply with applicable laws and regulations. Maintain detailed records on all work responsibilities and complete required compliance training. Perform assigned special projects in a high-volume, deadline-driven environment.