Digital Content & Creative Manager
$103,400–$172,300 year
On-site · New York City, New York, United States or Cambridge, Massachusetts, United States
Job Summary
Digital Content & Creative Manager to lead development of narratives and briefs within a connected content system, leveraging AI to scale storytelling across web and social channels. Responsibilities include shaping creative direction, partnering with agencies, ensuring brand voice consistency, supporting publishing workflows, and acting as a quality checkpoint across channels. Travel to events for on-site content capture. Must have 5–10 years of digital content, social, or related experience; strong judgment, ability to translate strategy into actionable content, experience with briefs and agencies, excellent written/verbal communication, deep knowledge of digital platforms, data-driven insights, editorial judgment, and ability to manage multiple workstreams with cross-functional collaboration. Proficiency with Canva and AI tools; familiarity with enterprise platforms (e.g., Sprinklr) and a results-oriented, fast-moving mindset.
Required Qualifications
- 5–10 years of experience in digital content, social media, creative strategy, brand marketing, or a related field within a company or agency environment
- Strong judgment and decision-making in high-visibility, fast-moving environments
- Proven ability to translate digital strategy into connected content systems across web and social channels
- Experience shaping briefs, guiding creative development, and working with agencies or creative partners to deliver strong execution
- Strong written and verbal communication skills, with the ability to influence across teams and work effectively with senior stakeholders
- Deep understanding of digital platforms, content ecosystems, and emerging AI tools and trends
- Data-driven mindset, with the ability to interpret performance and turn insights into clear content recommendations
- Strong editorial judgment and a sharp eye for quality, clarity, brand voice, and on-brand creative
- Ability to manage multiple strategic and creative workstreams with clarity, urgency, and attention to detail
- Collaborative, low-ego approach with ownership, curiosity, and the ability to build strong partnerships across functions
- Projects move forward with speed and consistency through strong coordination across agencies and global cross-functional partners
- Content decisions are informed by data, audience insight, and sound editorial judgment
- AI tools and new ways of working are applied thoughtfully to improve quality, efficiency, and discoverability across the content system
- The person in role is a trusted partner across the team, bringing ownership, adaptability, and strong follow-through in a fast-moving environment
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