Digital Commerce Consultant
On-siteBengaluru, Karnataka, India
Bengaluru, Karnataka, IndiaOn-siteFull TimeMedium
Full TimeMedium
Job Summary
Manage the portfolio for implementing Digital Commerce platforms, including Core-commerce, CRM, and Marketing Automation, for clients. Identify problems and articulate requirements into user stories while liaising with implementation partners to ensure on-time delivery. Orchestrate end-to-end execution by working with designers, developers, and testers to drive business objectives and lead client conversations on problem definition. Provide thought leadership for MVP/POC development and design systems to streamline KPI measurement.
Required Qualifications
- Strong educational background in engineering, computer science, management, commerce or related discipline or an MBA from a reputed institute
- 4-10 years of experience in implementing systems or managing portfolio related to the digital selling
- Understanding of Architecture across products of Digital Commerce (Headless commerce, Payments, Backend, Loyalty, CRM etc.)
- Ability to think through and clearly define MVP and North Star experiences for B2B/B2C e-Commerce products
- Strong in problem solving and solutioning. Breaking down business brief into structured deliverables.
- Ability to understand levers of product value, usability, and quality.
- Hands-on experience in leveraging tech and working with data to drive business objectives.
- Hands-on experience in implementation/management of core-commerce (Magento, Shopify etc.)/Marketplace / CRM / Marketing products.
- The candidate should have shaped Martech decisions by influencing platform choices, integrations, or strategy in an FMCG setup
- The candidate should have hands-on strategic exposure/ context to AI/Agentic AI in a marketing technology context
- Ability to work on complex application/technical problem identification and resolution.
- Comfortable with applying technical solutions to business/technical problems through customer interactions, design, debugging, testing, and integration/implementation.
- Ability to cope in a complex and fast-changing business environment and to respond calmly and rationally to changing aspirations in a deadline-driven situation
- Updated with business and technical trends in the Digital Commerce domain
- Work independently on modules that may be used by one or more programs or systems
- Relentless in all aspects of product build, collecting feedback (system driven and anecdotal), and iterate to improve
- Strong planning and organizing skills including the ability to manage several work streams simultaneously
- Excellent communication skills with a capacity to present, discuss and explain issues coherently and logically both in writing and verbally
- Good influencing and persuasion skills with the ability to enthuse and inspire multidisciplinary teams and build successful relationships at all levels
- Good team player, self-motivated and able to work on own initiative
- Clear decision-making ability with the facility to judge complex situations and assess when to escalate issues
- Ability to balance conflicting and changing demands through prioritization and a pragmatic approach
Desired Qualifications
- Digital Commerce Implementation
- Digital commerce Architecture
- Product Management
- Stakeholder Management
- Integrated CRM
- UI/UX enhancement
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