Digital Business Analyst
On-site · Brussels, Brussels Capital, Belgium
Job Summary
Digital Business Analyst responsible for analyzing and translating business needs into functional and solution requirements; supports AI use cases, coordinates AI network, assists rollout/adoption of Microsoft 365 collaboration tools and Power Platform solutions, and contributes to IT governance through documentation and portfolio monitoring. Identifies opportunities for automation and efficiency using Microsoft 365 and Power Platform, facilitates coordination between business units and corporate services, and provides recommendations on option comparisons across digital solutions while ensuring alignment with regulatory requirements and corporate guidance.
Required Qualifications
- Master’s degree with 9 years of relevant experience
- Bachelor’s degree with 13 years of relevant experience
- Proven experience in business analysis, requirements management, and stakeholder coordination
- Experience in digital solution analysis, technology assessment, and solution selection within a corporate IT environment
- Experience with Microsoft 365 collaboration tools and low-code solutions (e.g. Teams, SharePoint, Power Platform)
- Knowledge of Artificial Intelligence concepts, use cases, implementation approaches, and adoption considerations
- Understanding of responsible AI principles, risk considerations, and regulatory context is considered an asset
- Experience in analysing or supporting the implementation of AI or innovative digital solutions is considered an asset
- Experience in large-scale or public sector environments is considered an asset
- Knowledge of business analysis methods, requirements gathering, and functional specification
- Understanding of IT governance principles, including reuse of corporate solutions and digital-ready policymaking
- Understanding of business process analysis and workflow automation opportunities
- Ability to analyse, structure, and formalise business needs and translate them into solution requirements
- Ability to assess and compare digital solution options and provide clear recommendations
- Ability to work autonomously while reporting progress, risks, and issues in a structured manner
- Certifications or formal training in business analysis, digital transformation, Microsoft 365/Power Platform, Artificial Intelligence, or project management methodologies (e.g. PM2, PRINCE2, PMP or equivalent) are considered an asset
- Very good command of English, both oral and written
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