Digital Banking CRM Incident Support Specialist
On-siteNewton, North Carolina, United States
Newton, North Carolina, United StatesOn-siteFull TimeHigh School Or Equivalent
Full TimeHigh School Or Equivalent
Job Summary
Respond to and complete compiled information regarding bank customers across telephone and email channels. Reconcile internal general ledger and demand accounts while maintaining high attention to detail and excellent documentation skills. Multi-task between different applications and applications to balance priorities effectively. Requires a high school graduate with three years of financial institution experience, Microsoft Office proficiency, and basic reconciliation knowledge. Full-time position with competitive compensation.
Required Qualifications
- high school graduate or equivalent
- minimum of 3 years of relevant work experience in a financial institution
- working knowledge of Microsoft Office
- good communication skills in dealing with coworkers
- ability to multi-task and balance priorities to move freely between the different applications
Desired Qualifications
- Minimum (2) years' experience in banking with Digital Banking experience is preferred
- Knowledge of other areas of bank operations
- Basic knowledge reconcilement experience
- knowledge of banking products and services
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