Digital Account Manager
On-site · São Paulo, São Paulo, Brazil
Job Summary
Remote, full-time Digital Account Manager responsible for acting as the main point of contact for clients, ensuring an outstanding experience from onboarding to campaign execution. Oversee end-to-end influencer campaigns, coordinate with Influencer Marketing Managers, Creative Strategists, Motion Designers, and Paid Media Specialists, manage timelines and budgets, and drive client satisfaction with proactive problem-solving. Identify upsell opportunities, build trust-based relationships, and ensure campaigns run smoothly from start to finish through cross-functional collaboration and clear communication.
Required Qualifications
- 4+ years in account management, client success, or project management
- Strong digital marketing expertise, including influencer marketing, UGC, and paid social
- Exceptional project management & organizational skills
- Excellent client communication & relationship-building skills
- Comfortable working in a fast-paced, collaborative environment with cross-functional teams
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