Dietary Aide
On-siteNanaimo, British Columbia, Canada
Job Summary
Prepare food for serving to residents and perform set-up, serving, and tear-down services at booked catering events. Ensure work areas remain safe, sanitary, and secure while maintaining resident satisfaction with meal service. Respond to resident or family member concerns by taking appropriate action within your decision-making authority or escalating issues to the Food Services Manager. Communicate and interact with residents, family members, visitors, and volunteers in a courteous, professional manner that projects an appropriate image. Prioritize customer service excellence while organizing work under strict time constraints. This role supports daily meal operations and catering within a retirement residence environment.
Required Qualifications
- Previous food services experience in a retirement residence, long term care residence or other hospitality environment
- Completion of secondary school education or equivalent
- Ability to read, write and follow written and verbal instructions in English
- Demonstrated empathy and understanding of the needs of seniors
- Effective interpersonal and conflict resolution skills
- Ability to organize work and work under strict time constraints
Desired Qualifications
- Food Safe Level 1 Certificate
- Smart Serve Certificate
- First Aid Certificate
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