Dialogflow CX Specialist
$80,000–$120,000 year
Remote · Delray Beach, Florida, United States or New York City, New York, United States
Delray Beach, Florida, United States or New York City, New York, United StatesRemoteFull Time$80,000–$120,000 yearMid LevelNot SpecifiedUnknown
Type
Full Time
Level
Mid Level
Education
Not Specified
Company size
Unknown
Job Summary
Seeking an experienced Dialogflow CX Specialist with expertise in AI-driven Virtual Agents and telephony system integration, proficient in C++, Python, and JavaScript. Remote full-time position.
Required Qualifications
- Proven experience with Contact Center AI and Dialogflow CX.
- Dialogflow CX Certified Expert preferred.
- Strong background in software development with proficiency in C++, Python, JavaScript, or similar languages.
- Experience integrating Virtual Agents with telephony systems.
- Hands-on experience with API development, connectors, and connectivity protocols.
- Understanding of cloud-based AI services and platforms.
- Strong analytical, problem-solving, and debugging skills.
- Excellent communication and collaboration abilities.
Desired Qualifications
- Experience working with cloud platforms such as Google Cloud, AWS, or Azure.
- Familiarity with speech recognition, text-to-speech, and AI-driven customer support technologies.
- Knowledge of customer experience (CX) best practices and optimization techniques.
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