Diagnostic Imaging Registrar

Job Summary

Required Qualifications

• •Minimum of two years registration experience
• •Medical terminology
• •Computer experience
• •Strong telephone and interpersonal communication skills
• •Demonstrated skills in customer service
• •Insurance experience
• •High school diploma
• •Two (2) years of college
• •Must be able to lift or carry cases of forms
• •Must be able to start printers and embossing systems
• •Must be able to replace cartridges when needed
• •Must be able to operate equipment safely
• •Must be able to maintain a neat, organized work environment
• •Must be able to find material safety data sheets (MSDS) for items used to perform job
• •Must be able to successfully answer safety questions in annual mandatory education program
• •Must be able to understand individual roles/responsibilities during hospital codes (e.g., Code Green, Code Red)
• •Must be able to utilize proper body mechanics when performing all aspects of job
• •Must be able to understand Radiology Reports for purposes of scheduling and entering proper radiology exam
• •Must be able to understand coordination of benefits for insurance
• •Must be able to understand consolidated billing requirements
• •Must be able to understand fraud & abuse as it pertains to collecting insurance information
• •Must be able to understand the impact on hospital operation of data collected
• •Must be able to retain and understand complex information
• •Must be able to explain to patient about Mass Health Care Proxy
• •Must be able to understand protocols for booking exams
• •Must be able to use the Meditech scheduling system for appointment booking
• •Must be able to control booking activities
• •Must be able to perform ADT functions
• •Must be able to communicate with office staff, nursing staff and physicians in considerate, helpful and courteous manner
• •Must be able to instruct patient on preparation when applicable
• •Must be able to instruct patient to bring prior mammogram studies if study done at outside facility
• •Must be able to verify information and exams performed, using computer systems Meditech and Amicas and other logging methods
• •Must be able to update and change exam description to reflect actual exam performed
• •Must be able to make all necessary changes to an exam in the event of a missed or inaccurate entry
• •Must be able to make all necessary changes to the exam information in all computer systems to effect proper flow of correlated
• •Must be able to greet, receive and escort patients/visitors in friendly, caring and professional manner at all times
• •Must be able to provide wheelchair and assist patients/visitors when necessary
• •Must be able to push patient/visitor in wheelchair to designated areas
• •Must be able to ensure specified directions are given at all times
• •Must be able to acknowledge patient's departure in a professional manner
• •Must be able to offer all patients Health Care Proxy information
• •Must be able to assure Medicare patient, or his representative, is given Important Message to Medicare Patients
• •Must be able to offer information on Free Care
• •Must be able to assure all patients have signed HIPAA acknowledgement Form and offers copy of policy to patient or patient's representative
• •Must be able to obtain signature for hospital consent
• •Must be able to witness signatures by signing name, date and time on form
• •Must be able to ask all patients status of Massachusetts Health Care Proxy
• •Must be able to enter this information into the computer system and print on patient's face sheet for every service
• •Must be able to register and pre-register into the computer system from the Outpatient Scheduling System, or patient questionnaire
• •Must be able to print hospital outpatient registration forms
• •Must be able to obtain information from patient health insurance or managed care identification card
• •Must be able to verify insurances through Point of Services devises
• •Must be able to select insurance plan code and enters proper priority
• •Must be able to enter policy number, group number from insurance card and organization and all necessary telephone numbers
• •Must be able to obtain authorization from insurance carriers and enter on the treatment authorization field for reimbursement
• •Must be able to enter insurance name, address and telephone number on the insurance screen for billing and reimbursement
• •Must be able to enter all financial and reimbursement information in account notes
• •Must be able to update patient status in a timely manner to insure proper coding and billing
• •Must be able to write correct information on Patient Name Band, puts on wrist
• •Must be able to accurately select correct medical record number in the computer system from the PIDX identifying patients by name, birth date and Social Security number
• •Must be able to verify with patient all demographic information and conduct personal interview in a professional and timely manner
• •Must be able to understand all areas of the department, including MRI, Stetson and Cohasset Departments
• •Must be able to complete all registrations in a professional, accurate and customer-oriented manner
• •Must be able to embrace technological solutions to work processes and practices

Desired Qualifications

• •Bachelor's degree
• •English major
• •Two (2) years of college preferred
• •High school diploma
• •Medical terminology
• •Computer experience preferred
• •Strong telephone and interpersonal communication skills
• •Demonstrated skills in customer service
• •Insurance experience preferred