Diagnostic Imaging Assistant - South Calgary Health Centre
On-siteCalgary, Alberta, Canada
Job Summary
Greet patients warmly in the reception area, confirm admission details, and ensure accurate patient information before examinations. Manage incoming requisitions, screen telephone calls, and book appointments while maintaining strict confidentiality under Health Information Act guidelines. Assist technologists with patient concerns, chaperone specific exams, and escort patients to their appointments. Handle administrative tasks including printing daily schedules, conducting appointment confirmation calls, and managing Medinformatix checks for critical results and fax distribution. Clean exam rooms, restock supplies, and maintain tidy waiting areas to support patient comfort and operational efficiency throughout the clinic.
Required Qualifications
- Certification as a Health Information Office Assistant, Unit Clerk, or Medical Office Assistant
- Minimum of 2 years of relatable experience delivering exceptional customer service in a face-to-face environment
- Knowledge of medical terminology and anatomy
- Computer/keyboarding skills
- typing skills 45 wpm or better
- Good interpersonal and effective communication skills (verbal, written, and oral)
- Strong attention to detail
- Ability to demonstrate excellent customer service to all patients
- Focuses towards working in a team environment with an upbeat attitude, with the willingness to learn and work professionally to support both internal and external stakeholders
- Must be prepared to work flexible hours as required to complete duties during non-business hours
- Travel to other clinics within Calgary and surrounding areas will be required
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