Devops Engineer -Associate 2
On-siteBengaluru, Karnataka, India
Bengaluru, Karnataka, IndiaOn-siteFull TimeEntry LevelEnterprise
Full TimeEntry LevelEnterprise
Job Summary
Design, implement, and maintain scalable CI/CD pipelines using GitHub Actions, Jenkins, Azure DevOps, and GitLab CI for automated build, test, and deployment across environments. Architect and manage cloud infrastructure on AWS, Azure, or GCP using Terraform or CloudFormation, while building container orchestration platforms with Kubernetes and Docker. Implement comprehensive monitoring, logging, and alerting solutions using Prometheus, Grafana, and ELK/EFK stacks to ensure production stability. Collaborate with software engineering teams to optimize application performance, resource utilization, and cost efficiency, and participate in on-call rotations to lead incident resolution.
Required Qualifications
- B. Engg./ B. Tech., M. Engg./ M. Tech.
- 2 - 5 years of experience
- Oral and written proficiency in English
- Working knowledge of APIs, integration patterns, and DevOps / CI/CD delivery practices
- Strong proficiency with AWS and/or Azure cloud platforms with hands-on experience in production environments
- Deep expertise in container technologies (Docker) and orchestration (Kubernetes)
- Solid experience with Infrastructure-as-Code -Terraform is strongly preferred
- Advanced scripting skills in Bash/Shell, Python for automation and tooling
- Proven track record of building and maintaining enterprise-grade CI/CD pipelines
- Strong understanding of networking fundamentals - DNS, load balancing, VPNs, firewalls, and service mesh
- Working knowledge of Linux system administration and troubleshooting
- Platforms & Technologies (Must Have): Cloud & serverless: AWS (Amazon Connect, Lambda, Lex, AWS AI Agents) and Azure
- Version control: GitHub
- Cloud: AWS (EC2, ECS, EKS, Lambda, S3, IAM, CloudWatch, VPC), Azure
- Containers & Orchestration: Docker, Kubernetes (EKS / GKE), Helm
- IaC: Terraform, CloudFormation
- CI/CD: Jenkins, GitLab CI, GitHub Actions
- Version control: Git, GitHub / GitLab / Bitbucket
- Scripting: Bash, Python, or Shell
- Platforms & Technologies (Must Have): GitOps: ArgoCD, Flux
- Monitoring & observability: Prometheus, Grafana, ELK/EFK stack, or Datadog
- Secrets management: HashiCorp Vault, AWS Secrets Manager
- Configuration management: Ansible, Chef, Puppet
- Data & Messaging: Kafka, RabbitMQ, Redis
- Methodologies & Tools: Experience working in SAFE Agile / Agile / Scrum environments
- Strong understanding of SRE principles and incident management
- Familiarity with change management frameworks
- Proven ability to translate customer business objectives into a comprehensive technical solution and detailed project estimate
- Strong communication, documentation, stakeholder management, and problem-solving skills
- Ability to bridge business and technical audiences, articulating value and building trust with stakeholders
- At least one of the following: DevOps Engineer certifications, Agile certifications, SAFe or other scaling methodology certifications, Project Management Professional (PMP), Certified Scrum Manager (CSM), or similar PM-related certification
- Demonstrating analytical reasoning and problem-solving skills
- Utilizing business data analytics for informed decision-making
- Implementing technology solutions in client support environments
- Engaging in strategic planning and project delivery
- Excelling in communication and active listening
- Adapting to fast-paced, client-focused environments
- Up to 40% travel
Desired Qualifications
- Solid experience with Infrastructure-as-Code -Terraform is strongly preferred
- Familiarity with security and compliance practices including RBAC, secrets management (Vault, AWS Secrets Manager, Azure Key Vault)
- Experience with serverless architectures (Lambda, Cloud Functions, Fargate)
- Familiarity with FinOps principles and cloud cost optimization strategies
- Experience supporting CCaaS or contact center platforms (Amazon Connect, Genesys, NICE CXone) infrastructure
- Multi-cloud experience (AWS + Azure)
- Security/compliance experience (SOC2, HIPAA, PCI-DSS as applicable)
- Exposure to database administration (DynamoDB, RDS, Azure SQL)
- AWS Solutions Architect - Associate or Professional
- Microsoft Certified: Azure Administrator Associate (AZ-104)
- Certified Kubernetes Administrator (CKA) or Certified Kubernetes Application Developer (CKAD)
- HashiCorp Certified: Terraform Associate
- Platforms & Technologies (Nice to Have): GitOps: ArgoCD, Flux
- Monitoring & observability: Prometheus, Grafana, ELK/EFK stack, or Datadog
- Secrets management: HashiCorp Vault, AWS Secrets Manager
- Configuration management: Ansible, Chef, Puppet
- Data & Messaging: Kafka, RabbitMQ, Redis
- Familiarity with change management frameworks is a plus
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