Development Operations Manager
$71,000–$85,000 year
HybridNew York City, New York, United States or New York, United States
Job Summary
Manage FPWA's Salesforce database and fundraising technology platforms, ensuring accurate data entry, coding, segmentation, and reporting. Oversee all gift processing and acknowledgment workflows while producing regular reports on giving levels and donor activity for leadership review. Conduct donor and prospect research to identify potential major, corporate, and institutional funders, and support the development of donor stewardship processes. Collaborate with the Development team to coordinate annual campaigns, appeals, and special initiatives, including managing lists for solicitations and event logistics. Handle departmental invoicing, expenses, and reconciliation with the Finance team, while providing day-to-day support to the Chief Development Officer. This hands-on role requires advanced proficiency in Salesforce and experience with Instrumentl, iWave, and donor databases. The position reports to the Chief Development Officer in a hybrid environment with two days in-office per week.
Required Qualifications
- Bachelor's degree
- 3–8 years of experience in nonprofit development operations, fundraising administration, or data management
- Proficiency in Salesforce
- Strong technical skills, including Excel, PowerPoint, Microsoft Outlook, fundraising and data reporting tools
- Excellent attention to detail
- Superior organizational, written and verbal communication skills
- Proven success in managing multiple priorities in a fast paced environment while meeting deadlines
- Demonstrated initiative and proactive problem solving approach
- Excellent judgement, curiosity, growth mindset and positive can-do attitude
- Commitment to FPWA's mission and enthusiasm for learning and growth within fundraising
- Work performed in or near New York, NY
Desired Qualifications
- Experience using fundraising and prospect research platforms such as Instrumentl, iWave, donor databases, email marketing platforms
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