Developer Support Engineer
On-site · Tel Aviv, Tel Aviv, Israel
Job Summary
Join Unity as a Developer Support Engineer where you'll investigate complex technical issues and provide high-level technical support to customers. Collaborate with R&D and Product teams to resolve issues while enhancing product functionality. Create and maintain internal documentation and conduct technical training for cross-functional projects. Ideal candidates will have troubleshooting skills, experience with SQL/BigQuery, and a strong grasp of system analysis. Excellent English communication and self-motivation are essential.
Required Qualifications
- Proven ability to troubleshoot and analyze system and application-level issues
- Hands-on experience with SQL/BigQuery and data analysis in Excel
- Ability to learn and understand complex systems and technologies quickly
- Excellent communication skills in English, both written and verbal
- Highly self-motivated and accountable, with strong organizational and time management skills
Desired Qualifications
- Experience with tools such as Charles Proxy and Postman
- Previous experience in technical support, QA, or data analysis roles
- Background in a technical or scientific field such as Computer Science, Industrial Engineering, Biology, or Physics
Additional Requirements
- Relocation support is not available for this position
- Work visa/immigration sponsorship is not available for this position
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