Detention Biller
$45,760–$52,000 year
On-sitePhoenix, Arizona, United States
EXPIREDPhoenix, Arizona, United StatesOn-siteFull Time$45,760–$52,000 yearStartup
Full TimeStartup
Job Summary
Monitor equipment activity daily to increase utilization and collectible revenue. Audit detention records, validate time against GPS and dispatch data, and review customer/driver files to ensure accurate driver payouts. Request customer authorization based on contracts, initiate billing for approved detention time, and inform payroll of payout amounts. Collaborate with Accounts Receivable to resolve past due revenue and provide recommendations on pricing to boost detention income. Maintain a positive work atmosphere while assisting others in meeting organizational objectives.
Required Qualifications
- 1+ years experience in billing and/or customer service and/or operations required
- Associates degree in related field or equivalent combination of education and/or experience required
- Good verbal and written communication skills
- Detail-oriented with strong organizational skills
- Microsoft Office Suite
- Report generation
- Mathematical, analytical and problem solving skills
- Ability to interpret user needs and translate into system requirements
- Ability to understand system data and to identify discrepancies
- Candidates must be authorized to work in the U.S.
Desired Qualifications
- Transportation industry experience preferred
- Previous knowledge of system analytics helpful
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