Detail Manager
On-siteDes Moines, Iowa, United States
Job Summary
Manage daily operations and workflow for the detail department under the Executive Vice President of Fixed Operations. Lead efforts to ensure guest satisfaction is met or exceeded as measured by independent surveys. Plan and schedule daily production utilizing available resources while directing forecasting goals and objectives for the team. Develop subordinates by identifying training needs and implementing cross-training programs to enhance performance. Direct quality control expectations and ensure compliance within the team. Assist in staff selection and performance management processes, including training, motivating, and monitoring all department staff. Communicate potential vehicle issues to sales personnel and report work accomplishments to management. Requires two plus years of related work experience, previous supervisory experience, and the ability to work evenings and Saturdays.
Required Qualifications
- Two plus years related work experience
- Valid driver's license
- Ability to maintain insurability
- Ability to read and comprehend instructions and information
- Ability to work comfortably with the public and internal staff
- Must have the ability to work well in a team-based environment
- Ability to work evenings and Saturdays
Desired Qualifications
- Previous supervisory experience
- Working knowledge of Microsoft Excel and Word
- Strong attention to details and follow through on projects
- Strong written and oral communication skills
- Ability to sell the services of the company
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