Desktop Support Technician
$45,760–$54,080 year
On-siteBirmingham, Alabama, United States
Job Summary
Provide advanced support for computer systems and hardware peripherals while interacting with users to deliver clear instruction and training. Proactively assess current and future client needs, communicating these insights to management. Resolve detailed technical issues by analyzing software and network problems, then log progress in the incident tracking system. Maintain knowledge of equipment across assigned sites and manage difficult client situations with professional communication skills. Mentor less-experienced team members within a collaborative environment. US Citizen or Green Card holder required; no sponsorship available.
Required Qualifications
- Minimum of 2 to 4 years of hands-on support experience - in an Enterprise environment
- US Citizen or Green Card holder only
- Client will not provide sponsorship. Third party candidates will not be considered
Desired Qualifications
- Experienced with system image creation and deployment preferred
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