Desktop support Specialist L2
$49,920–$58,240 year
Remote · Alpharetta, Georgia, United States or Marietta, Georgia, United States
Alpharetta, Georgia, United States or Marietta, Georgia, United StatesRemoteFull Time$49,920–$58,240 yearMid LevelNo RequirementUnknown
Type
Full Time
Level
Mid Level
Education
No Requirement
Company size
Unknown
Job Summary
The Desktop Support Specialist L2 position involves providing technical assistance and support for computer systems, hardware, and software. Candidates will need strong skills in Windows and Mac operating systems, as well as experience with diagnostic programs and problem-solving.
Required Qualifications
- Strong Customer Soft Skills
- Proven experience as a Desktop Support Specialist or similar role.
- Strong knowledge of Windows and Mac operating systems.
- Familiarity with remote desktop applications and ticketing software.
- Excellent problem-solving and communication skills.
- Ability to work independently and as part of a team.
- Strong organizational skills and attention to detail.
Desired Qualifications
- Relevant certifications (e.g. Microsoft Certified Professional) are a plus.
- Knowledge of SCCM and JAMF
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