Desktop Support - Night Shift - Onsite.
On-siteNewark, New Jersey, United States
Newark, New Jersey, United StatesOn-siteContractSmall
ContractSmall
Job Summary
Troubleshoot hardware and software problems for desktop and laptop computers while providing level 1 and 2 support for users. Conduct remote problem solving when necessary and manage ticketing systems and asset management. Coordinate with vendors and maintain Windows AD, Office 365, DHCP, DNS, and LAN/WAN configurations. This fully onsite role requires availability Tuesday to Saturday from 12am to 8am, including Saturday and holiday coverage.
Required Qualifications
- 4–6 years' experience or college degree
- Windows AD
- Office 365
- DHCP
- DNS
- LAN/WAN
- Ticketing system
- asset management
- vendor coordination
- Strong customer service and communication skills
- Saturday and holiday availability
Desired Qualifications
- Scripting
- ITIL knowledge
- Airwatch MDM
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