Desktop Support/ IT Support/ HW & SW Support technician
$76,760–$77,640 year
Remote · San Antonio, Texas, United States or New York City, New York, United States
San Antonio, Texas, United States or New York City, New York, United StatesRemoteContract$76,760–$77,640 yearMid LevelNot SpecifiedUnknown
Type
Contract
Level
Mid Level
Education
Not Specified
Company size
Unknown
Job Summary
Seeking a Desktop Support Technician for a professional banking setting. Candidates should have extensive experience in troubleshooting hardware and software issues, customer service, and proficiency with MS Office applications. Knowledge of virtual desktop infrastructure and ServiceNow is preferred.
Required Qualifications
- 3-5 years of experience in software/hardware support
- Proficiency with MS Office Suite and Windows OS
- Experience in virtualization and desktop management
- Ability to work independently in a fast-paced environment
- Strong communication skills
Desired Qualifications
- Experience with ServiceNow ticketing system
- Proficient in data backup and recovery
- Knowledge of two factor authentication
- Excellent customer service skills
Additional Requirements
- Must be legally authorized to work in the United States
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