Desktop Support Engineer (1289)
$50,000–$60,000 year
On-siteBerkeley Heights, New Jersey, United States
Berkeley Heights, New Jersey, United StatesOn-siteFull Time$50,000–$60,000 yearLife SciencesLarge
Full TimeLargeLife Sciences
Job Summary
Diagnose hardware and software problems, replace defective components, and maintain network and server performance for Windows 10/11 environments. Monitor systems, coordinate with vendors for faulty parts, and provide Tier-I support via telephone, email, or remote sessions. Provision mobile devices, resolve connectivity issues, and document all resolutions within trouble tickets while managing assets and network security measures. Plan and implement security protocols to protect data, software, and hardware across production, staging, and development cloud environments.
Required Qualifications
- 2+ year experience as System Administrator
- Master's degree in Computer Science or equivalent, MCSA or MCSE and CCNA certified
- Excellent Windows Server 2008\2012 implementation & administration skills
- Good knowledge of Active Directory, Group Policy and Exchange 2010
- Excellent Windows client OS skills - Windows 10 and 11
- Working knowledge of Linux
- Knowledge of ADFS and Office 365
- Solid understanding of LAN and WAN networking
- Cloud Platform management and Support
- Creation, maintenance (patches, etc.) and monitoring of servers in multiple environments (production, staging, development) on cloud environment
- Design, build, support and maintenance of complex, quality infrastructure-based solutions
- Excellent knowledge of backup solutions and principles
- Laptop, desktop and mobile devices troubleshooting Skill
- Onsite Requirement: 5 days
Desired Qualifications
- Information Security will be added advantage
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