Desktop Support Analyst
$54,400–$63,080 year
Remote · San Antonio, Texas, United States or New York City, New York, United States
San Antonio, Texas, United States or New York City, New York, United StatesRemoteContract$54,400–$63,080 yearEntry LevelNot SpecifiedEnterprise
Type
Contract
Level
Entry Level
Education
Not Specified
Company size
Enterprise
Job Summary
Seeking a Desktop Support Analyst for Tier I technical support in a contract-to-permanent role, requiring travel to clinics, troubleshooting issues with hardware/software, and a customer-focused mindset.
Required Qualifications
- Prior experience providing Tier I technical support
- Proficiency in setting up laptops and troubleshooting hardware and software
- Familiarity with help desk ticketing systems and processes
- Willingness to travel regularly to various clinic locations
- Strong reliability and work ethic
- Commitment to excellent customer service
- Knowledge of desktop hardware and imaging processes
- Experience with Windows 10 and Active Directory
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