Desktop Administrator
$55,000–$65,000 year
On-siteAlbert Lea, Minnesota, United States
Job Summary
Administer Microsoft 365 services, including user accounts, licensing, Teams, Exchange Online, and SharePoint Online. Support identity and access management through Microsoft Entra ID and Active Directory, while deploying, configuring, and maintaining endpoint devices and peripherals. Provide end-user support in person and via remote tools, create accurate documentation, and review security alerts to escalate suspicious activity. Participate in rotating after-hours support for urgent business-impacting issues and assist with initiatives like application rollouts and system upgrades. Work on-site in a food manufacturing environment in Albert Lea, MN, Monday through Friday.
Required Qualifications
- 2+ years of relevant IT support, systems administration, endpoint administration or Microsoft 365 administration experience
- Experience supporting Windows desktops, laptops, printers, peripherals, mobile devices and common business applications
- Working knowledge of Microsoft 365 Applications including Outlook, Teams, OneDrive, SharePoint and user administration
- Experience with Active Directory and Microsoft Entra ID user and group management
- Strong troubleshooting, documentation, communication and customer service skills
- Ability to work on-site in Albert Lea, MN and support a manufacturing environment
- Valid driver's license
- Professional ability to speak, read and write English
- Ability to work on-site in Albert Lea, MN
- Support a manufacturing environment
- Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions of this position
- Pre-employment drug testing
- Background screening
Desired Qualifications
- Experience with MDM/endpoint management tools
- Experience administering Exchange Online, Teams, SharePoint Online, and Microsoft 365 licensing
- Basic PowerShell scripting experience
- Experience supporting phone systems or cloud PBX platforms
- Microsoft certifications such as MS-900, MD-102, MS-102, AZ-900, or related experience
- Working knowledge of Windows Operating Systems (server and workstation)
- Experience with Active Directory and Entra ID
- Experience with Mobile Device Management tools
- Associates or higher-level degree (Computer science or Computer Information Systems, preferred) with 2+ years of experience in an IT environment
- Equivalent education and work experience
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