Desktop Administrator

Manage and maintain the credit union's desktop infrastructure, ensuring systems are secure, reliable, and operating efficiently. Monitor desktop environments and review system logs to proactively identify, troubleshoot, and resolve issues. Administer Windows operating systems, including system optimization, version upgrades, security patching, and problem resolution. Design, configure, document, and support physical computer deployments across the organization. Create and maintain Windows images and manage software deployment, upgrades, and package management using ManageEngine Endpoint Central. Collaborate with other IS&T teams to ensure desktop systems align with business needs and security standards. Assist with disaster recovery testing and support the credit union's business continuity efforts through participation in semi-annual Hot Site tests. Research, evaluate, and recommend new hardware, software, and technology solutions to improve efficiency and performance. Support and promote information security policies, procedures, and security awareness initiatives to ensure compliance with credit union, NCUA, and FFIEC requirements. Maintain documentation for desktop systems, configurations, processes, and procedures.