Desk Clerk - John Burton Housing

Monitor traffic in and out of the building, answer telephones, direct calls, take messages, and make emergency calls when situations arise. Check visitor ID, sign visitors in and out, and inform them of visitor policy. Distribute resident mail daily, complete incident reports to record unusual activity, and write end-of-shift and work reports. Assist with office duties including writing work orders, completing comment cards, and visitor violation forms. Enforce project policies consistent with fair housing regulations while keeping the reception area neat. Fill in as requested when other desk clerks are absent.