Crate and Barrel logo
Crate and BarrelPosted 3 weeks ago

Designer, C&B

On-siteSpring Valley, Nevada, United States

Full TimeLarge

Job Summary

Drive sales and customer engagement by conducting in-store and in-home consultations, creating moodboards, 2D & 3D floor plans, and delivering customer presentations using digital tools. Develop design packages to brand standards while maintaining active salesfloor presence and promoting loyalty programs. Lead design consultations via email, phone, or virtual channels to deliver projects within determined timelines. Actively listen to customer needs to recommend products and communicate company rewards, ensuring impeccable product presentation and operational excellence. Support store training on design services and drive lasting relationships through networking and clienteling.

Required Qualifications

  • 1+ years of relevant experience in Furniture Sales/ Home Decor Design or retail/ customer service experience
  • Experience working one on one with clients and recommending solutions
  • Proficient in Google platforms, virtual communication, design tool experience
  • Understanding of basic design functions including spatial planning, fabric selection, lighting, interior design styles
  • Excellent, effective, and timely communication skills and the ability to translate the brand vision and the customers wants/needs
  • Strong affinity for technology (2D and 3D tools, Google suite, video conferencing, iPad)
  • Proficient in floor planning
  • Ability to stay up to date on current design trends
  • Ability to be an agent of change and shift quickly as our business evolves
  • Proven track record of building long-lasting relationships with customers
  • Possess a clear understanding of the brand aesthetics and merchandising strategy by channel; Store, E-Commerce, Catalog
  • Ensure full understanding and awareness of all product information, including characteristics, care information and staying informed with the competition and industry trends
  • Deliver individual sales, KPI and service goals, productivity standards, and engage customers on the sales floor by demonstrating our selling skills
  • Actively listen to the customer to identify which products will best meet their needs and communicate company loyalty services
  • Support store training and educating on design services, to drive a clear understanding of design services and offerings
  • Maintain operational excellence through impeccable product presentation and careful use of tools and technology
  • Collaborating with store and design teams to support business goals
  • Drive sales and customer engagement by promoting programs, leveraging leads, and maintaining an active presence on the salesfloor
  • Conduct customer outreach, develop design packages to brand standards, and ensure timely follow-up
  • Create elevated designs for customers using the preferred design tools to create moodboards, 2D & 3D floor plans, product lists and customer presentations
  • Lead design consultations in person (in-store or in-home) or via email, phone and virtual
  • Deliver projects in a timely manner and within determined timelines

Desired Qualifications

  • Understanding of basic design functions including spatial planning, fabric selection, lighting, interior design styles
  • Excellent, effective, and timely communication skills and the ability to translate the brand vision of CB2 and the customers wants/needs
  • Strong affinity for technology (2D and 3D tools, Google suite, video conferencing) and proficient in floor planning
  • Ability to stay up to date on current design trends
  • We'd love to hear from you if you have... Understanding of basic design functions including spatial planning, fabric selection, lighting, interior design styles
  • We'd love to hear from you if you have... Excellent, effective, and timely communication skills and the ability to translate the brand vision of CB2 and the customers wants/needs
  • We'd love to hear from you if you have... Strong affinity for technology (2D and 3D tools, Google suite, video conferencing) and proficient in floor planning
  • We'd love to hear from you if you have... Ability to stay up to date on current design trends
  • We'd love to hear from you if you have... Proven track record of building long-lasting relationships with customers
  • Experience working one on one with clients and recommending solutions
  • Proficient in Google platforms, virtual communication, design tool experience preferred
  • Euromarket Designs, Inc., which does business as Crate and Barrel and CB2, will be referred to as "the Company". The Company is deeply committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact the location you are applying to here and ask to speak with a manager regarding the nature of your reques...

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