Designated Selling Associate - SKIMS - Tysons Corner Center
$41,496–$41,496 year
On-siteMcLean, Virginia, United States
Job Summary
Set and achieve sales goals for both in-store and digital selling using text, social media, and reservation tools. Build lasting relationships with customers by providing honest feedback on style, fit, and wardrobe value while educating them on brand trends and emerging products. Cultivate connections with peers through DSA-run product knowledge meetings and drive predictable business through appointment-based selling during event and non-event timeframes. Maintain department readiness by stocking, re-merchandising, managing price markdowns, and transferring merchandise. Grow sales by opening new Nordstrom Rewards program accounts and provide valid product feedback to the design team to improve store assortment.
Required Qualifications
- Passion for fashion
- Enjoyment of working one-on-one with customers
- Thriving in a sales environment
- Leadership in customer service
- Product knowledge education
- Merchandising skills
- Selling skills
- Knowledge of brand performance
- Ability to cultivate relationships with existing and new customers
- Ability to educate peers on brand trends, product knowledge, and style
- Ability to set and achieve sales goals for both in-store and digital selling
- Effective use of selling tools (inclusive of text and social media)
- Ability to make reservations
- Ability to provide honest and confident feedback to customers about style, fit, and the value a piece will bring to their wardrobe
- Seeking fashion and product knowledge
- Ability to attend meetings and trainings
- Ability to build relationships with other DSAs, Stylists, and surrounding departments
- Ability to conduct DSA-run product knowledge meetings
- Ability to provide valid product feedback to DM
- Ability to drive predictable business through appointment-based selling
- Ability to work with the team to keep the department customer ready
- Ability to stock, re-merchandise, display, price markdowns, merchandise transfers, and cleaning
- Ability to grow sales by opening new Nordstrom Rewards program accounts
- Ability to work a flexible schedule based on business needs
- Excellent communication and interpersonal skills
- Ability to establish rapport with customers
- Ability to excel in a competitive team environment
- Ability to prioritize multiple tasks in a fast-paced environment
- Ability to read sales reporting in relation to goals
- Ability to educate customers on new and emerging brands
- Confidence with high/low price points
- Ability to showcase to customers the value of an item and how it completes their entire wardrobe
- Strong understanding of customer's holistic wardrobe and style
- High degree of organization
- Ability to strategically follow up and advise on what a customer will need to complete their wardrobe
- Continuous movement for 6-8 hours per shift
- Ability to handle merchandise and assist customers
- Ability to grasp, fine manipulate, push, and pull
- Ability to handle bulky and awkwardly shaped items
- Ability to reach for and lift items above the head
- Ability to regularly lift items weighing up to 10 pounds
- Ability to occasionally lift items up to 25 pounds
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.