Designated Selling Associate - Moncler Men's Ready to Wear - Downtown Seattle
$48,776–$48,776 year
On-siteSeattle, Washington, United States
Job Summary
Set and achieve sales goals for both in-store and digital selling using text, social media, and reservation tools. Build lasting relationships with customers by providing honest feedback on style, fit, and wardrobe value, while educating peers on brand trends and product knowledge. Cultivate new Nordstrom Rewards accounts and drive predictable business through appointment-based selling during event and non-event timeframes. Maintain department readiness by stocking, re-merchandising, managing price markdowns, and transferring merchandise. Provide valid product feedback to the design team to improve assortment received at the store.
Required Qualifications
- Valid product feedback to DM to help better the assortment received at your store
- Continuous movement for 6-8 hours per shift
- Frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers
- Frequent use of hands for grasping, fine manipulation, pushing and pulling
- Handle bulky and sometimes awkwardly shaped items, which includes reaching for and lifting these items above the head
- Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds
- The ability to excel in a competitive team environment
- The ability to prioritize multiple tasks in a fast-paced environment
- The ability to work a flexible schedule based on business needs
- The ability to read sales reporting in relation to goals
- Confidence with high/low price points and the ability to showcase to customers the value of the item and how it completes their entire wardrobe
- A strong understanding of customer's holistic wardrobe and style, along with a high degree of organization, to be able to strategically follow up and advice on what they will need to complete their wardrobe
Desired Qualifications
- Passionate about fashion
- Enjoys working one-on-one with customers
- Thrives in a sales environment
- Leaders in customer service, product knowledge education, merchandising, and selling
- Drive sales by knowing brand performance
- Cultivate relationships with both existing and new customers
- Educate peers on brand trends, product knowledge, and style
- Set and achieve sales goals, for both in-store and digital selling with effective use of selling tools (inclusive of text and social media), and reservations
- Build lasting relationships with customers
- Give the best service to our customers on their terms, which may require all employees to be flexible and open to occasionally performing work/duties in a department (or Brand) other than the one you were hired into
- Provide honest and confident feedback to customers about style, fit and the value the piece will bring to their wardrobe
- Seek fashion and product knowledge, including attending meetings and trainings, to build your expertise
- Build relationships with other DSAs, Stylists, and surrounding departments by conducting DSA-run product knowledge meetings
- Drive predictable business through appointment-based selling during event and non-event timeframes
- Work with the team to keep the department customer ready, which means stocking, re-merchandising, display, price markdowns, merchandise transfers and cleaning
- Grow sales by opening new Nordstrom Rewards program accounts
- Excellent communication and interpersonal skills to establish rapport with customers to cultivate relationships
- Understand how to educate customers on new and emerging brands, suggesting based on what will work for them
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