Design Supervisor
$41,891–$76,253 year
On-siteLeesburg, Virginia, United States
Job Summary
Train and develop the design team through performance evaluations while driving sales for Floor and Decor. Greet store customers, manage the design appointment calendar, and provide advice on tile, wood, stone, and accessories for residential and commercial projects. Design and sell complete, functional solutions, managing multiple simultaneous customer projects with consistent communication. Collaborate with store leadership to manage projects from inquiry to installation, maintain the Design Center, and utilize company tools like Salesforce and MyProject. Engage in local professional affiliations and model best practices with employees.
Required Qualifications
- Design education (BA or AA in Interior Design)
- 6 years interior design experience in lieu of design education
- Combination of education and experience equal to 6 years
- 3-5 years of leadership or management experience
- Basic mathematical skills
- Must be self-motivated
- Must be able to multi-task in a fast-paced environment
- Excellent verbal, written, and interpersonal skills
- Basic computer knowledge, including Microsoft Office suite
- Internal candidates must have 12 months of experience in a Sr. designer position, ADM role, or higher
- Proven ability to build and maintain lasting relationships with residential and professional customers in the industry
- Hire and develop a dynamic and motivated design team, including performance evaluations
- Greet store customers in a helpful manner and supports store design walk-in needs
- Maintain master store design appointment calendar and schedule design appointments for existing and potential customers, while developing clientele through networking and referrals, as well as leads generated within the store
- Providing tile, wood, stone and accessories advice to homeowners, interior designers, and builders for both residential and commercial projects
- Design and sell complete, functional and aesthetically appealing solutions
- Manage multiple, simultaneous customer projects through all phases with a high level of accuracy, timeliness and follow-up including consistent and concise communication to customers and others
- Proficient and consistent use of company communication tools and emails
- Collaborate, partner and communicate with store leadership and employees to manage projects from inquiry to installation, and achieve sales and other goals
- Responsible for Design Center maintenance and maintaining company visual standards
- Engage in current and emerging design trends in your market
- Responsible for understanding and utilizing design applications i.e.; Salesforce, proprietary Online Design Appointment Scheduler, MyProject, James Martin, and HousPro
- Participate in local professional affiliation like ASID, NKBA
Desired Qualifications
- Knowledge of hard surface flooring preferred
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