Design Software Support Agent
$49,920–$70,720 year
On-siteHunt Valley, Maryland, United States
Hunt Valley, Maryland, United StatesOn-siteFull Time$49,920–$70,720 yearMedium
Full TimeMedium
Job Summary
Assist with the installation, configuration, maintenance, and optimization of AEC design software platforms like Autodesk and Bentley across the enterprise. Analyze and resolve user design software issues in a timely manner while enforcing design standards for layering, dimensioning, and BIM/CIM adherence. Support project migration to newer software versions and prepare training materials to advance organizational knowledge. This role operates within the Design Center of Excellence, contributing to operational excellence and standardization.
Required Qualifications
- Certification or equivalent working experience in industry-standard design software
- Degree in engineering, Information Technology, or a design-related field
- 2 years minimum experience with Autodesk Civil 3D, Bentley OpenX Design products or other engineering, architecture or construction software packages
- Working knowledge of design and plan preparation procedures, best practices, and tools
Desired Qualifications
- Experience with Autodesk Revit, various Autodesk products, OpenRoads Designer, OpenBridge Modeler, or various Bentley products
- Associate or bachelor's degree in engineering, architecture, computer science, technology, or related field
- Proficiency in Bentley and/or Autodesk CADD products
- Proficiency in ProjectWise and/or Autodesk Construction Cloud (ACC)
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