Design Researcher: Human Experience
On-siteDallas, Texas, United States
Job Summary
Collaborate with multidisciplinary teams, designers, engineers, and clients to investigate design challenges and develop evidence-based solutions. Plan and conduct qualitative, quantitative, and mixed-methods research using interviews, surveys, workshops, and behavioral observation to synthesize findings into actionable recommendations. Identify emerging trends and technologies to shape the Hugo research agenda while facilitating visioning workshops, stakeholder engagement, and user testing. Apply insights to inform design strategies, prototypes, and innovations that improve the built environment. Contribute to publications, conference presentations, and thought leadership initiatives while evolving research methods and tools. Manage multiple research efforts simultaneously to meet project schedules and deliverable expectations.
Required Qualifications
- 5–10 years of experience in design research
- experience in the architecture, interior design, or related built-environment industry
- A professional degree in architecture, interior design, or similar design field
- Demonstrated experience designing and conducting qualitative, quantitative, and mixed-methods research
- ability to develop creative research approaches to complex challenges
- Strong analytical skills with the ability to organize, interpret, and synthesize complex information into meaningful insights and practical recommendations
- Excellent written, verbal, and visual communication skills
- ability to translate research findings and design ideas for diverse audiences
- Passion for creating successful user experiences within the built environment
- possesses a 'curiosity-first' mindset
- Comfortable working in ambiguous environments
- collaborating across disciplines
- providing and receiving constructive feedback
- Demonstrates systems thinking
- ability to connect people, place, organizational goals, and design into meaningful research questions and recommendations
Desired Qualifications
- Professional degree with a focus on Design Research, Design and Environmental Analysis, Human-Centered Design, Environmental Psychology, Social Sciences, or a related field
- Familiarity with human subjects research protocols, ethical research practices, and Institutional Review Board (IRB) processes
- Experience contributing to research publications, thought leadership, peer-reviewed publications, grant-funded research, or conference presentations
- Experience with research, survey, and visualization platforms (such as UserTesting, Qualtrics, Microsoft Forms, Power BI, Tableau, or similar tools)
- Experience with design and implementation, Adobe Creative Suite, SketchUp, Revit or other 3-D modeling programs
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